:: Policy ::
1.Return Policy
Tibetan.mobi is completely committed to our customers satisfaction.We
provides "No Excuse Refund" service and If you are
not satisfied with your purchase, we will communicate with you
ASAP, you may return and change items or get a full refund upon
the receipt of the item. If for any reason you are not fully
satisfied with the products and/or services you receive from
us, please let us know and we will take every step possible
to ensure your total satisfaction.Item can be returned, if you
notify me and explain the reasons within 30 days of the receipt
of the item.
2.Shipping
& Handling
Won multiple items from me and get discount on shipping and
handling costs (however, it will depend on the weight of the
total products that you won).
We ship internationally with China Post air mail service or
EMS service .
Orders are processed in 2 business days, and then shipped.
There are shipments on every business day from Monday to Friday
to ensure prompt delivery.
Insurance is optional at the rate of US$1.00 for each US $50
of value. We encourage you to buy the insurance as we won’t
be responsible for any items damaged or losses during shipment
if the item(s) is (are) not insured.
3. Private Policy
Tibetan.mobi Global Marketing Limited has created this privacy
statement in order to demonstrate our firm commitment to privacy.
The following discloses our information gathering and dissemination
practices for our website: Tibetan.mobi.
Information Collection and use
In order to purchase from www.Tibetan.mobi,
a user must first complete the registration form. Required
information to process orders include: name, email address,
street address, and phone number. This information is essential
for customer’s orders to be processed and delivered.
It is optional for users to give information such as: gender,
product interests, etc. This information is used by Tibetan.mobi
Global Marketing Limited to better serve and protect its valued
customers.
Registration:
In order to purchase from www.Tibetan.mobi,
a user must first complete the registration form. Required
information to process orders include: name, email address.
This information is essential for customer’s orders
to be processed and delivered. It is optional for users to
give information such as: gender, product interests, etc.
This information is used by Tibetan.mobi Global Marketing
Limited to better serve and protect its valued customers.
Cookies:
A cookie is a piece of data stored
on the user’s hard drive containing information about
the user. Usage of a cookie is in no way linked to any personally
identifiable information while on our site. Once the user
closes their browser, the cookie simply terminates. For instance,
by setting a cookie on our site, the user would not have to
log in a password more than once, thereby saving time while
on our site. If a user rejects the cookie, they may still
use our site. The only drawback to this is that the user will
be limited in some areas of our site. For example, the user
will not be able to participate in any of our Sweepstakes,
Contests or monthly Drawings that take place. Cookies can
also enable us to track and target the interests of our users
to enhance the experience on our site.
Log Files:
We use IP addresses to analyze trends,
administer the site, track user’s movement, and gather
broad demographic information for aggregate use. IP addresses
are not linked to personally identifiable information. Please
note that the access logs collected for www.Tibetan.mobi and
www.Tibetan.mobi contain more information than just IP addresses.
They also let us know what operating system/Internet browser
you use and what pages on our site you have viewed. As with
your IP address, this information is not linked to personally
identifiable information and is used in aggregate to ensure
the functionality of the site for our visitors.
Sharing:
We use China Post and EMS(Express
Mail Service),only two ways in Tibet to ship orders, and PayPal
to handle all financial transactions. These companies do not
retain, share, store or use personally identifiable information
for any secondary purposes.
Shipping from Tibetan.mobi is handled
by China Post and EMS(unless requested otherwise by a customer),
which requires a physical street address. EMS will not deliver
to a Post Office Box and requires a signature upon receipt
of all packages.
Providing an absolutely secure environment
for all financial transactions is of primary importance to
Tibetan.mobi. To this end, unless requested otherwise by a
customer, we conduct all transactions through PayPal (the
secure account-based online payment system). We believe this
is the best way to protect our customer’s consumer rights,
privacy and security.
To see PayPal’s privacy policy, please click on the
link below:
http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/privacy-outside
Links:
This web site contains links to
other sites. Please be aware that we Tibetan.mobi Global Marketing
Limited are not responsible for the privacy practices of such
other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of each
and every web site that collects personally identifiable information.
This privacy statement applies solely to information collected
by this website.
ONLY two links below are Our links:
www.Tibetan.mobi
www.all-silver.com/cmanage
Newsletter:
If a user wishes to subscribe to
our newsletter, we ask for contact information such as name
and email address.
Surveys & Contests:
From time-to-time our site requests
information from users via surveys or contests. Participation
in these surveys or contests is completely voluntary and the
user therefore has a choice whether or not to disclose this
information. Information requested may include contact information
(such as name and shipping address), and demographic information
(such as zip code, age level). Contact information will be
used to notify the winners and award prizes. Survey information
will be used for purposes of monitoring or improving the use
and satisfaction of this site.
Tell-A-Friend:
If a user elects to use our referral service for informing
a friend about our site, we ask them for the friend’s
name and email address. Tibetan.mobi Global Marketing Limited
will automatically send the friend a one-time email inviting
them to visit the site. Tibetan.mobi Global Marketing Limited
uses this information for the sole purpose of sending this
one-time email and the information is not stored thereafter.
Security:
This website takes every precaution to protect our users’
information. When users submit information via the website,
your information is protected both online and off-line.
All of our users’ information is
restricted in our offices. Only employees who need the information
to perform a specific job (for example a customer service
representative) are granted access to personally identifiable
information. Furthermore, ALL employees are kept up-to-date
on our security and privacy practices. Every quarter, as well
as any time new policies are added, our employees are notified
and/or reminded about the importance we place on privacy,
and what they can do to ensure our customers’ information
is protected. Finally, the servers that we store personally
identifiable information on are kept in a secure environment.
If you have any questions about the security
of your information at our website, you can send an email
to EBAY@ALL-SILVER.COM.
Supplementation of Information:
In order for this website to properly
fulfill its obligation to our customers, it is necessary for
us to supplement the information we receive with information
from 3rd party sources. We use this information to ensure
that the data we have is as up-to-date as possible.
Special Offers:
We send all new members a welcoming
email to verify password and username. Established members
will occasionally receive information on products, services,
special deals, and a newsletter. Out of respect for the privacy
of our users we present the option to not receive these types
of communications when registering.
Correction/Updating Personal Information:
If a user’s personally identifiable
information changes (such as your zip code), or if a user
no longer desires our service,
we will endeavor to provide a way to correct, update or remove
that user’s personal data provided to us. This can usually
be done by emailing our Customer Support department (EBAY@ALL-SILVER.COM).
Choice/Opt-out:
Users who no longer wish to receive our newsletter may opt-out
of receiving these communications by replying to unsubscribe
in the subject line in the email or email us at EBAY@ALL-SILVER.COM.
Users of our site are always notified
when their information is being collected by any outside parties.
We do this so our users can make an informed choice as to
whether they should proceed with services that require an
outside party, or not.
Notification of Changes:
If we decide to change our privacy
policy, we will post those changes on our Homepage so our
users are always aware of what information we collect, how
we use it, and under what circumstances, if any, we disclose
it. If at any point we decide to use personally identifiable
information in a manner different from that stated at the
time it was collected, we will notify users
by way of an email. users will have a choice as to whether
or not we use their information in this different manner.
We will use information in accordance with the privacy policy
under which the information was collected.
Contact:
If you have any questions about
this privacy statement or your dealings with Tibetan.mobi
Global Marketing Limited
(www.Tibetan.mobi), you can contact:
Edward Tashi:
CRM Manager - Customer Relationship Management
Tibetan.mobi Global Marketing Limited
EBAY@ALL-SILVER.COM
4.Payment
Paying With Paypal
What Is PayPal? PayPal is a free account-based system that
provides the most secure, instant and convenient online payment
available today. To protect customer security and privacy,
PayPal uses the latest technology and strict protocols to
keep your personal information safe. For example, we are not
provided with sensitive financial information like your credit
card or bank account details. Please be aware that Tibetan.mobi
only pays the PayPal fee on successfully completed transactions
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